Delivery is free to the postcodes listed below; if your postcode is not listed and you feel it should be or you’re just outside the delivery zone please call 020 8641 8818.
BR, CR, GU, KT, RH, SM, SW11-sw20, TW
Delivery will usually be within 1-4 working days depending on the product that has been ordered (i.e. excluding weekends and bank holidays). A signature will be required by the account holder unless pre-arranged with a customer service advisor. Delivery dates are estimated at all times and may be delayed without prior notice, which is why we strongly advise all customers not to book fitters until they have received the relevant goods, as no claims will be accepted. Whilst we make every reasonable attempt to deliver promptly and within the estimated time frame, we cannot be held responsible for sudden stock shortages or manufacturing delays. Please note that we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in delivering goods.
To keep our prices as competitive as possible, items delivered by our own delivery drivers are only one man deliveries. We will only deliver to ground floor properties (unless a lift is available); this can include a maximum of 4 steps. Please call us if this affects your order as undelivered products caused by this problem will incur a redelivery charge. Certain products may be delivered up or down a flight of stairs at a premium cost. Please call us to find out if the items you require can be delivered in this way.